Privacy Policy
Last updated: December 5, 2025
At KS WILANÓW, we take your privacy very seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Data: Name, email address, phone number, company name, and payment information when you register or purchase.
- Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
- Chat Data: Messages sent and received through chatbots built with our platform (only with your explicit consent and for the purpose of providing the service).
- Cookies & Tracking: We use cookies and similar tracking technologies to track activity and improve user experience.
2. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To provide customer support
- To gather analysis or valuable information so that we can improve our service
- To monitor the usage of our service
- To detect, prevent and address technical issues
- To process payments and prevent fraudulent transactions
3. Data Protection & Security
We use industry-standard encryption (TLS/SSL) and store data in secure, GDPR-compliant data centers in the European Union. We implement a variety of security measures to maintain the safety of your personal information.
4. Third-Party Services
We may employ third-party companies and individuals to facilitate our service ("Service Providers"), such as:
- Stripe and PayPal for payment processing
- Amazon Web Services and Google Cloud for hosting
- SendGrid and Mailgun for email delivery
- Google Analytics and Mixpanel for analytics
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
5. Your Rights (GDPR, CCPA, etc.)
You have the right to:
- Access, correct, update or request deletion of your personal information
- Object to processing of your personal data
- Request a copy of your data (data portability)
- Withdraw consent at any time where we rely on consent to process your data
To exercise these rights, please contact us at privacy@kswilanow.com
6. Children's Privacy
Our service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@kswilanow.com
- Address: KS WILANÓW Sp. z o.o., ul. Klimczaka 1, 02-797 Warszawa, Poland
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